Posts Tagged ‘diversity’

Black History Month: The Unsung Heroes

Tuesday, February 26th, 2013

Shequita Barnes

Every year we choose this special time to celebrate the stories…the legendary accounts of men and women who make Black History a reality.  The barrier-breaking strides and momentous occasions are indelible marks that will forever be engrained in our country’s history.  But, as we raise the notable names, let us not forget the list of countless others who made a difference.  The unsung heroes who by acts big and small, and often courageous, have made the world a better place to live for us all.  Every marked step is a cumulative reflection of all the contributions that came before it.

Many of the voices that spoke out for freedom, justice and equality may not have been loud enough to be broadcast in a public medium, but they are worthy all the same.  Not all of our storytellers are authors or documented historians.  But, their recounted tales are just as valuable.  We are represented by generations of culinary masters who pour their hearts and souls into sharing the flavors of our culture with those they love.  Some may be world renowned chefs, but for those who aren’t, their food and the comfort it brings is just as appreciated.  Not every little girl who creates a fantasy world of dress up in her mom’s closet will get a chance to work the runway like Tyra.  But, her awkwardly high-heeled steps could be the foundation for another industry breakthrough, and her own pathway to success.

February is Black History Month

So, take the challenge in celebrating Black History.  Peel back the layers of pages in the history books to uncover the lesser known stories.  Look beyond the history books to talk to our life teachers who hold the stories passed down for generations.  Be prepared to consider the journey, not just the point of arrival.

So when you think about Ben Carson, also think about Daniel Hale Williams, and the men and women in the medical community who work to save lives every day.  They too are Black History.  When you think about philosopher and professor Cornel West, think about the teachers who inspired him along the way, and the ones who plant seeds in the minds of our children so they can live out their dreams of becoming the great philosophers of tomorrow.  They too are Black History.  Honor Halle Berry for being the first African American woman to win an Academy Award in a lead role.  But also honor those who work behind the scenes to support bringing the creative process to life.  They too are Black History.

When you look at life through the lens of Gordon Parks, be thankful that he shared his viewpoint with us, but how thankful we are also for the foot soldiers that captured images during the civil rights movement, creating a visual catalog that is an important part of our story.  They too are Black History.  Celebrate Barack Obama for being the first African American president of these United States.  But also celebrate the community organizers and attorneys who support righteous causes and work tirelessly on behalf of others who need fair representation.  They too are Black History.

I’m working my way into the history books.  What about you?  What will be the title of your chapter?  If you don’t know it, figure it out today.  After all, you too are Black History.

Shequita Barnes is the director of marketing for Sodexo Health Care and is the AALF National Communications Co-Chair.

No Jerks Allowed! The Case Against Workplace Bullying

Wednesday, February 20th, 2013

Rachel Permuth, Ph.D.

For my entire career I have been working in a role that involves keeping people healthy – and most of those jobs have been in corporate wellness, either as a researcher or an actual director of employee health.

The mental and emotional health of employees is just as critical to me as their physical health. So believe me, when I hear of those being the target of a workplace bully, no one is more concerned than I am. Many people suffer anxiety, weight gain and disruption to the family at home.

According to the The Workplace Bullying Institute, most targets of this behavior possess some sort of “threat” to the bully.  Targets are generally more liked, are more socially adept, and have higher emotional intelligence than their intimidator.

Targeted individuals also may have more technical prowess, and be more ethical and honest.  However, the bullied tend to be non-confrontational as well.  This characteristic may harm the target greatly because the stress from the situation becomes internalized, creating mental and physical problems.

Workplace bullying is much more widespread than many people thought

Fortunately, I am now at a good company that will not tolerate this behavior.  Sodexo has some best practices I think could help other companies to mitigate bullying behavior in the workplace.  For instance, Sodexo is well known for its Diversity and Inclusion efforts and in fact, these efforts are a cornerstone of how the company does business.

The company’s efforts are centered on educating employees about the core value of inclusion and the conscious and unconscious behaviors that can lead to an unhealthy environment.  Courses relating to identifying and preventing micro inequities, providing constructive feedback, and leveraging diversity of thought and inclusion of people are embedded in the curriculum of the Get Live! management onboarding program.

Sodexo’s Employee Network Groups also help educate employees about issues of culture, race, sexual orientation, disabilities and a multi-generational workplace and help foster a culture of inclusion to prevent some of the bullying fueled by particular biases.

When we were writing this year’s Sodexo Workplace Trends Report, psychological health in the workplace emerged as a top driver of employee engagement, we learned that bullying can happen to anyone.

To those who have been bullied, there is definitely hope for you.  I would urge you to check out the Workplace Bullying Institute’s website or the Civility Partners website..

I suggest that other companies look to broaden their definitions of inclusion as a mainstay of employee engagement, and have more inclusive and open workplaces that tackle this problem.  Don’t forget, evidence of bullying in the workplace is not just anecdotal.  Look at turnover in your department, pay special attention to absenteeism rates, and lower productivity and morale.  These are quantifiable outcomes that could be signs of someone causing trouble.

Educate yourself: Download a copy of our 2013 Sodexo Workplace Trends Report and join the conversation at our Workplace Experience Group on LinkedIn.

Rachel Permuth, PhD, is the principal researcher and behavioral scientist for Sodexo’s “Innovations 2 Solutions” team.

A Simple Act That Changed The Course of History

Thursday, February 14th, 2013

Marc H. Morial

February was chosen as the month to celebrate black history because it encompassed the birthdays of Abraham Lincoln, the Great Emancipator, and Frederick Douglass, one of the greatest leaders of the abolitionist moment.

But one of the most significant events in the Civil Rights movement also took place in February, 16 years before Black History Week was expanded to a month: In February 1960, young African-Americans sat down at a segregated lunch counter in Greensboro, N.C. and changed the course of history.

It began with just four:  Joseph McNeil, Franklin McCain, Ezell Blair, Jr. and David Richmond.  The next day, there were 29. On the fourth day, 300. The following week, the protests spread to cities across the south and by the end of February there were demonstrations in 30 cities in eight states. A month later – 55 cities in 13 states.

The students endured taunts, ridicule, hateful invective and even arrest.  But they would not be intimidated, and they would not be provoked. Their quiet courage ignited a blaze of justice that swept the nation. By the middle of 1961, more than 70,000 people had participated in sit-ins at segregated lunch counters, “kneel-ins” at segregated churches, “swim-ins” at segregated pools and “play-ins” at segregated playgrounds.

The National Urban League is a part of a great wave of racial justice stretching as far back as the slave revolts of the 17th Century.

The same sureness of purpose that fortified our fore-mothers and forefathers on the Underground Railroad flowed through the Little Rock Nine and the Freedom Riders, and it fuels us today as we continue the fight for economic opportunity, safety in our communities and full participation in the democratic process.

We celebrate Black History Month in February, but we continue to make history every day of the year with partners like Sodexo. By working together to foster workplace diversity, Sodexo and the National Urban League are creating opportunity for a more inclusive and vibrant society.

Marc H. Morial is President and CEO of the National Urban League.

Native American Heritage Month

Friday, November 9th, 2012

Karey Herriman

My mom was half Choctaw Indian. On her birth certificate she was labeled “Illegitimate Half Breed,” a pejorative classification given by the government to identify those of Native American Heritage.

The Choctaw are a proud and independent Nation.  They are descendants of the peoples of the Hopewell and Mississippian cultures, who lived throughout the eastern Mississippi River valley and its tributaries.

At the age of nine, my mom’s life took an unexpected turn when her mother passed away from tuberculosis and she was adopted by another family with strong ties to the Choctaw Nation.  My mom became one of twelve adopted and biological children in a large and loving traditional family. 

Being a free spirit, and with the love and guidance of a new family, the journey of embracing her heritage began. Along with learning all the aspects of her Choctaw culture, she inherited a strong sense of service to the community and a love of music. 

Focused on pursuing a singing career, my mom preformed the blues in clubs throughout Chicago, St. Louis and New Orleans. After struggling to make a living, she returned to California and landed a small part in a country western show.

"My brother and I were brought up with a strong sense of our heritage."

 It was there that she met my father, who was a stage coach driver. They were married 52 years. 

Although my dad was not Native American, he was just as passionate about passing on the Choctaw Indian heritage, as well as his own Amish heritage, as my mom was.

My brother and I were brought up with a strong sense of our heritage as well as the customs, culture and traditions of the Choctaw people. 

From my dad, we learned to hunt with a bow, respect the land, handle horses, play the flute and we attended powwows. 

From my mom, we learned how to jerk meat, weave and perform “woman’s work”.  My brother successfully avoided many of these lessons and at the time I thought it wasn’t fair but the torch was passed to me, I am grateful!

After my mom passed away, I realized the importance of sharing the unique ways of my ancestors. Now, I am fortunate to be teaching my niece about our heritage and culture so it is not lost forever.

Herriman says that thanks to her parents, she is able to take bits of her heritage and weave her own tapestry.

With the recent expansion of the Sodexo Employee Network Groups to include non-exempt administrative, technical and professional employees, I was able to join the Native American and Aboriginal Council (NAAC). 

Being a part of NAAC allows me to share the Choctaw culture as well as maintain a ‘sense of self’ within the organization.

Our Native American traditions are not documented in textbooks and cookbooks, but through storytelling and hands-on learning, so it is so important to share, carry on traditions and celebrate who we are.

Thanks to my parents, I am able to take bits of my heritage and weave my own tapestry, sharing with my family, friends, co-works and my community.

Karey Herriman has been with Sodexo seven years and is a Government Services Business Development Proposal Coordinator.

What It Means to be Latina at Sodexo

Monday, October 8th, 2012

Jessica Montoya

While we celebrate the contributions and culture of Hispanics during Hispanic Heritage month, Sodexo celebrates and lives diversity through its employees all year round. This is the most special part about working at Sodexo as a Latina woman; the company focuses on diversity as a business differentiator and competitive advantage. I’ve worked in corporate America for many years at Fortune 500 companies where diversity is more aligned as a social goal; at Sodexo it’s a critical part of the business offering. In this work environment, Sodexo employees should feel that our cultural experience is a valuable work asset and our collective diversity is very powerful.

As a Latina, I feel that Sodexo goes the extra mile to support what is important to all women and families in the work place. We are encouraged to include diversity in our lives and balance work and family time. What really impresses me about the Sodexo team is that we live diversity and really take it to the people.  Sodexo goes beyond financial support and hiring practices to support Latinos and truly incorporates the real life cultural experience.  

I can be proud of my heritage; my colleagues are genuinely interested to know more about diversity and different outlooks on life.  A great example of this was the “Bienvenida Latina” celebration with the Hispanic Student Association (HSA) held earlier this month at George Mason University in Northern Virginia.  Sodexo sponsored the HSA event which honored Latinas and this celebration included everyone on the campus. Beyond the food and music, it was an opportunity for HSA to showcase their pride and community service in the local area and Latin America.  It was great to see students of all backgrounds celebrate and share a positive appreciation of the culture.

Sodexo is an inclusive company where you can weave your culture into opportunities for engagement and community outreach. This provides me the chance to work with Latino youth and focus on Latino health issues. In my position, I’m also pleased that I can be a role model and an example of a Latina who can rise in corporate America. Even though there are not too many of us, this is starting to change. There is an awareness of diversity and learning of different cultures and people are sincerely open to sharing their experiences, which is aligned with my interests in other cultures and especially of trying the food!

Jessica Montoya is the vice president of Sodexo Government Affairs and Assistant General Counsel.

“Guiding” The LGBT Conversation

Thursday, August 30th, 2012

Jeff Snook

Recently, I found myself having a short conversation with a man at the airport – we were both waiting to board a flight to Houston.  Just in front of us were 2 men with 2 young children. The men had their hands full getting their family on the plane – the stroller, diaper bag, stuffed animals and a very excited little one about to take his first flight. 

As we watched the family dynamic, the guy next to me leaned over and whispered “What a great looking family.”  Honestly, I was taken back and found myself at a loss for words.   The reason for my sudden speechlessness? I was not prepared to respond to his comment even though I was thinking the same thing!

 It may be a leap, but I would venture to guess that many of you have also found yourself in a similar circumstance – maybe not at the airport, but at a restaurant, store, a school event or in the workplace. Perhaps one of your employees or a peer came ‘Out’ to you – letting you know he/she is gay, lesbian, bisexual, or transgender.  And, maybe, you were not prepared to respond and therefor the conversation didn’t have the outcome you really wanted. I think many of us can relate.  The issue is that when we’re not prepared for these types of conversations, we miss the opportunity to practice inclusive leadership. To ensure the success of our teams and ultimately the optimal performance of our business, it is imperative that every member of the team feels comfortable to bring their whole self to work.   

I am pleased to share with you that Sodexo has recently released a new tool to support inclusive leadership – the LGBT Conversation Guide – an on-line resource that has tools, information, and answers to many of the frequently asked questions around the LGBT community. It offers direction on how to effectively support an employee that comes ‘out’ in the workplace as well as first-hand accounts from Sodexo employees on their experiences and perspectives on how to support workplace equality. The Guide is available to all Sodexo employees and I believe it will be an essential resource to helping managers create more inclusive, collaborative and successful workplaces.

The work environment can present many challenges for employees and managers, but Sodexo’s new LGBT Conversation Guide provides straightforward and easy to implement guidance on how to create a more inclusive and equitable work environment so that every person can fully contribute to the continued success of our business.   

Jeff is director of training for the Sodexo Government Services segment.

Embracing & Understanding Diversity Starts at Home

Thursday, August 23rd, 2012

Michael Chen

You can’t really believe in diversity unless you are proud of your roots and where you came from.  My parents taught me everything I needed to know about diversity.

My father was born in Beijing and my mother was born in Fujian, and grew up in Shanghai.  Although they both grew up relatively well off, when the Communists took over, they were not welcome to stay.  They had to leave everything behind, including their families, and had very little money, but believed in the importance of education.  Both my dad and my mom arrived in America in 1954.  They met at the International House in NYC, soon after were married, and gave birth to my sister and me a few years later.  

My father was lucky and was hired at IBM where he worked for 28 years, and my mother worked in administration at Columbia University.  We lived in a rent subsidized two bedroom apartment in NYC for 41 years, and every penny my parents earned; they saved to provide a great education for my sister and me.  They never complained about how they had to start from scratch again in America, or that we could not afford to buy our own house or go on vacation.  They just made the best of everyday, and did everything in the hopes of giving a better life to their future generations.  I promise you that I wouldn’t be where I am today without the sacrifices that my parents made.

Growing up, my grandmother lived with us.  She was a third parent to me and I loved her dearly.  She was in Taiwan with my mom when the Communists took over, and she had to make a choice – leave the rest of her family behind in China, or go back to China under a different regime.   In the end, she chose to come to America.  Unfortunately, and sadly, she had to leave the rest of her family behind, including her nine year old daughter.  She lost touch with her family for many years, only reconnecting in the early 1980’s.  She went back to China to see the rest of the family for the first time in 1985, and had a heart wrenching experience seeing her nine year old daughter for the first time in over 35 years.  When her daughter, who now was 45 years old, asked my grandmother the question, “Mom, why did you leave me behind?” my grandmother broke down and asked for forgiveness. 

After spending two weeks reconnecting with the youngest daughter and the rest of her family, my grandmother headed back to the US.  The last words her youngest daughter would say to her were “Mom, I understand.  I forgive you.”  My grandmother had made peace with the family she left behind, but more importantly, she had made peace with herself.  One week after she came back to America, she had a major stroke.  Bedridden and unable to speak or eat by herself, my mom took care of her every day for three years.  She would go to the nursing home seven days a week to help feed my grandmother, turn her on her bed to prevent bedsores, and most importantly to keep her company in her last days of her life.  My mom loved her mom dearly, and after seeing what she did for my grandmother, and what my grandmother did for my mother, I finally understood to what great lengths our ancestors were willing to sacrifice for their families — and never ever complained about the hand they were dealt.

Michael Chen and his father

Watching what my mother did for my grandmother taught me to respect and care for my parents when they could not take care of themselves.  I moved them in with my wife and four boys nine years ago.  Although my mom passed away five years ago, my dad lived with us for another four years, and he was able to spend the last years of his life with his children and his grandchildren.  He died in peace in March 2011, 57 years after making the journey to America seeking a better life for generations to come.

Watching what my parents and my grandmother had gone through taught me one key lesson – and that is “Life isn’t fair.”  However, life wasn’t meant to be fair – not to you, to me, or to your neighbor.   I have been asked if there is a glass ceiling.  I don’t believe so, but I do believe there are barriers in life – barriers whether you are an Asian American, African American, Hispanic, Caucasian, a Woman, Veteran, Disabled, Tall, Short, Heavy, Skinny, Young, Old, Rich, Poor….everyone has their unique challenges, and their unique barriers they have to overcome.  I tell my kids that I equate life to the video game “Asteroids.”   When you come across an obstacle, find a way to knock it off its path.  It’s what you do when faced with adversity in your life that will define your legacy.

So what does Diversity and Inclusion mean at the end of the day?  To me, it means diversity of thought and inclusion of people.  Let’s find the uniqueness and special qualities of each and every one of us, and include one another in the journey of life together. 

Michael Chen is a Sodexo Diversity and Inclusion Advisory Board  Member. He is also CEO of DSS Star, LLC.

Pursuing My Dream Job

Tuesday, June 19th, 2012

Marci Nogueira

“All our dreams can come true- if we have the courage to pursue them.” — Walt Disney. 

There is a direct correlation between achieving dreams and having courage when it comes to your career. Unfortunately, our own fear of failure or criticism can hold us back from reaching our fullest potential.

Choosing a career path can be daunting. But, remember that it is a path and not a destination. All career journeys take a few detours along the way and as I have learned, those detours presented me with the greatest opportunities.  By sampling several professions and testing a variety of skills, one can eventually arrive at a fulfilling career.   My career path has taken a few twists and turns, but has landed me in the position that allows me to fully engage in my passion for people, as Director of Human Resources within Sodexo’s Education Market-Schools.

I began my career with Sodexo 1993 as a frontline employee in catering at a hospital – in this position I quickly realized my potential and the potential I could have with Sodexo.  I loved interacting with customers and inspiring others on our team to do their best.    I stayed at that location for 10 years, eventually progressing to General Manager, overseeing 100 employees and managing nearly $3 million in annual revenue. 

Over the years, in order to accomplish my dream, I was continually looking for ways to improve: increasing my Operations Experience, Networking and having Mentors which inspired me. In 2003 I was promoted to General Manager of the Ridgefield Public Schools in Connecticut where I led student nutrition services serving over 3,000 students and 700 administrators daily. Those experiences helped me to always remain focused on progressive career positions within Sodexo and that’s how, just three years later I was again promoted to oversee an even larger Education account.  This journey in operations taught me the importance of customer service, the significance of inspiring and leading others and the value of thinking outside the box to meet customer and client expectations.  I also had the opportunity to develop others as part of strategic succession planning, which led me to my current position – Director of HR.

Marci with the Sodexo mascot, Liftoff!

As an HR Director I get to combine my operational expertise, with my desire to develop and lead others. Every day I help people solve problems, inspiring them on career paths, work through challenging situations, develop people professionally, build awareness of tools and resources, support pipeline, develop and facilitate internal mobility. Although there are challenges, I feel like I’ve found my dream job. 

My dream job is also reflected in my commitments to different internal and external programs : I serve on Sodexo’s Cross-Market Diversity Council, Talent Advisory Group, Internal mobility Council, IMPACT I-Team member, HRizon Team, and I am a volunteer member of all Sodexo Network Groups, SHRM (Society for Human Resource Managers), Women’s Foodservice Forum, Food Share Advisory Council, and Toastmasters. Getting involved in those initiatives/organizations is a way to give back and to help individuals who might need a support.

One of the best pieces of advice I’ve ever received was from a former supervisors early in my career – he said “if you always recognize what you do well and pursue it, you will love what you do.” And I love what I do! 

Marci Nogueira is a director of human resources for Sodexo’s Education Market.

Lost in Translation

Tuesday, May 8th, 2012

Linda Lan

I’m proud to say that this is the first year that I’m actively taking stock that this is Asian Pacific American Heritage month.   Rather than be embarrassed that I’ve failed to even bat so much as an eyelash at all the prior Asian Pacific Heritage months — I’m celebrating this year of recognition as a first.  Because my diversity learning is this – it’s not when you begin your journey of diversity awareness, it’s what you make of it. 

                My ‘active’ diversity journey began a little over a year ago with the most selfish of intents.  After having recently returned from maternity leave I saw a number of fliers being posted about submitting an application for the Frances Nam Scholarship.  I noticed two things:  1) the deadline was rapidly approaching and 2) it seemed like the odds may very well be in my favor.   And with that realization and a video submission, my journey began.  Since being chosen as the 2011 winner I’ve become a more active participant in Sodexo’s diversity initiatives and have become much more in tune with my Chinese heritage and the role my heritage has had on all aspects of my life – personally and professionally.    Much of the dichotomy I’ve felt all along between the way it is I was brought up vs. the way things are done in society is now crystallized in this concept called “diversity” that I am now on the journey to understand, celebrate and help educate around it. 

                My diversity learnings were further advanced this past week when I had the opportunity to participate in a Senior Manger Leadership Forum led by LEAP (Leadership Education for Asian Pacifics).  Even the concept of LEAP being management training designed by Asians for Asians seemed revolutionary to me.  Never before had the thought even entered my mind that there would even be such a thing.  It had been a foregone conclusion for me that you acclimate to the way it is or get lost in the shuffle.  My primary takeaway as a result of graduating from LEAP is this – stay true to your values but make sure your values don’t hinder your upwardly mobile progress.  Stay true to your values but make sure your intents are being properly conveyed to the outside world.  So much of our cultural upbringing are rooted in Taoist philosophies – around the concept of allowing situations to unfold naturally rather than going through excessive manipulations to achieve the desired outcome.  The basis of these concepts, unfortunately, doesn’t fare well in the corporate world as you attempt to seek upwardly mobile opportunities.  With this realization – it is now your task to make sure you and your career aren’t getting lost in translation.

            Whether you are black, white, yellow, purple or orange I believe the learnings to be the same – be aware of your intent, be deliberate in the way you present yourself and most importantly make sure you have an accurate read on how you are being received on the opposite end.  My primary motivation for embarking on this diversity journey is for my two young boys.  I want to be able to instill in them the ability to recognize, distinguish, appreciate and celebrate how every single one of us is diverse in our very own way.   I welcome each of you to join me on my journey and share your experiences as well. 

Linda Lan is a manager for Sodexo/Market Connection supplier on-boarding.

Reflecting on a Dream

Monday, January 16th, 2012

Over 50 years ago, many were moved by a man who called a nation to action. The Reverend Dr. Martin Luther King, Jr. devoted his life to the struggle for equality. On this day, we recognize his leadership and peaceful pursuit of justice.

Our journey from repression and segregation to inclusion and celebration is compelling but continuous. I see the enormous strides we have made but I am also aware of the distance we still need to go.   Through Dr. King’s example of relentless dedication and devotion, we must continue to push for equal rights and opportunity.

President Obama said that it is our “collective responsibility as a great Nation to ensure a strong foundation which supports economic security for all and extends the founding promise of life, liberty, and the pursuit of happiness to every American.”

Increasing diversity in the workplace should be a fundamental goal for all businesses and I am encouraged to see this priority embraced with greater frequency.  It is more common to find Chief Diversity Officers sitting at the table within the C-suite and Employee Network Groups providing support to their constituencies.  While it is important that the workforce reflect the demographics in society, it is the diversity of thought that truly contributes to the success of a company.

MLK Memorial: Stone of Hope. Standing in front of sculpture is sculptor Lei Yixin Credit: Official government photo from the National Park Service (This work is in the public domain in the United States because it is a work of the United States Federal Government under the terms of Title 17, Chapter 1, Section 105 of the U.S. Code.)

Dr. King devoted his life to serving others, reminding us that “human progress is neither automatic nor inevitable. Every step toward the goal of justice requires sacrifice, suffering, and struggle.” Commemorating Dr. King’s life is not only a tribute to his accomplishments and contributions, but also a continuous reminder that every one of us must play a part in carrying on his critical work.

I am fortunate to live near Washington, D.C. and the recently dedicated Martin Luther King Memorial on the Mall. I have visited it several times and each time, it is a moving and inspirational experience.  I encourage everyone to visit the site and take a moment to reflect on the transformational dream one man shared with a nation. 

Tara Baten McDaniel is Senior Director Communications, Corporate Services and has served as the National Secretary and Regional Co-Chair of Sodexo’s African American Leadership Forum (A Sodexo Employee Network Group.)